[REVIEW] NIRWANA RESORT HOTEL (NIRWANA DELUXE) at NIRWANA GARDENS, BINTAN INDONESIA
9:00 AM
Whenever we want a
quick fix for our itchy feet, Bintan Resorts have always been our go-to.
Whether it is just for me and my hubby or for our friends and relatives
visiting us here in Singapore, we find Bintan Resorts the perfect destination
to satisfy our beach and outdoor cravings.
Since our stay in
Nirwana Resort Hotel in 2011, which I talked to you about in this post,
we never failed to visit Nirwana Gardens every year. Yes, every year. No
exaggerations. Sometimes, even twice a year. We just love the fact that it's so
easy to get there. The accommodations are fine and the customer service is
great!
So how to get there, Becca?
If you're coming
from Singapore, it's very easy. Simply take a bus or train ride (depending on
where you're from in Singapore) to Tanah Merrah Ferry Terminal and from there,
it'll just be a 45-minute boat ride to Bintan Resorts Ferry Terminal. After
successfully passing through Indonesia Immigration, there will be a bus waiting
for you to take you to Nirwana Gardens Resort Hotel.
Our stay…
We normally book
one of their suites but because there were 5 of us on this trip, we booked 2
deluxe rooms for our first night and their 2-bedroom villa at Indra Maya Pool
Villa for our second night. That way, our guests will have a taste of both
worlds.
When we arrived at
the resort at around 11:30ish, there was someone waiting for us with a placard
with my hubby's name on it. So instead of going through the normal process of
checking in, we were ushered to Nirwana Lounge where we got to sit comfortably
while one of the staff went through the check-in details with my hubby. Nice!
Very nice!
PERKS OF BEING A LOYAL CUSTOMER
Since we've been loyal customers to Nirwana Gardens for
years, my hubby has earned the Gold Membership card, which entitled him to some
awesome perks. One of those is being ushered to the Nirwana Lounge for our
check-in process instead of queuing at the reception area. Another perk is
being allowed to check-in early at no extra charge. The standard check-in time
is 3PM but since we arrived there at like 11:30ish, we were given our rooms at
least 2 hours early. Ain't that great?!
THE ROOMS
As mentioned
earlier, we booked 2 deluxe rooms but since there were three of them and only
me and my hubby in the other room, we had a king bed while they had a twin bed.
Although our aunt said they're okay with just the two beds already available in the room, we still requested for an extra one for their daughter.
 |
| the extra bed hasn't yet been delivered at this time |
We heard that the
rooms were recently renovated and it's pretty obvious as their furniture seem
to be new. The rooms have
pretty much all the basic things we would need. As always, there were cute
bottles of shampoos and conditioners, flat iron and ironing board as well as
indoor slippers.
They have
air-conditioning, in-room safe, color TV with local and satellite channels, IDD
telephone, hairdryer, mini bar fridge, ceiling fan, complimentary
coffee/tea-making facilities and complimentary basic WiFi access and usage.
Both rooms also come with complimentary daily buffet breakfast at The Coffee
Shop.
Although there
were no bathrobes, it’s not really a big deal because we’d just be staying
there for one night.
Amenities
The resort offers
24-hour In-Room dining services so if you don’t want to go out to eat, simply
call for room service. They have laundry
& pressing service, which we have never used before even when we visit Nirwana
Gardens yearly. We just didn’t find a need for it.
They have a Business Centre
and a Currency Exchange service. You also don’t need to worry if you ever get
sick while you’re at the resort because they have Medical Service as well. They
have a Mini Mart located at the lobby in case you forgot some of your
necessities like sunblock and/or body cover-up. And if you want to buy
souvenirs, they have a Boutique & Gift Shop also located at the lobby.
The pool and the sea…
I have to admit, the infinity pool of Nirwana Resort Hotel is
not really the best among all the pools we’ve seen as we’ve been to a lot of
places already with gigantic pools and glorious views. However, there’s just something
about it that makes me feel very happy. This is most probably a personal thing
but I really like their Infinity pool, especially when I’m at the edge where I
can stare at the unobstructed view of the sea for as long as I want.
We also love it that the sea is not for viewing only. The
water is nice and still, its calmness is so irresistible that you'd definitely want
to dip and have a relaxing swim. The sand is soft and fine, the gentle waves
seem like inviting you to walk across its powdery shore.
Any freebies?
With our stay at Nirwana Resort Hotel, we got to avail of bowling and kayaking vouchers.
Feedback
- Whoever cleaned and prepared our room
before we checked in left some used tissue paper on the bedside table. I just
threw it away and considered it a small matter.
- The tissue box in our room only had a few
sheets? Maybe 4 or 5 only?? Why???!!
- When we returned from our dinner from
Kelong, we found out that someone might have entered the room we booked for our
guests because my aunt said her bag was opened as well as their door connecting
to our room. Whoever entered the room without permission might have also
thought of invading our room through the connecting doors, but failed because
ours was closed. It was a relief that nothing was stolen but the thought of
someone entering our rooms without our explicit permission is just very
alarming. I must say, though, that this is the very first time we had an issue
like this at Nirwana Gardens. When we reported this to their management, they
checked their CCTV and reported back to us that no one entered. Whether that's
true or not, we don't really know.
FINAL WORDS
Regardless of the
fiasco about our other room, Nirwana Gardens will remain dear to our hearts. It
will remain our go-to destination whenever we need some quick pick-me-up &
relaxation and will forever be included in our list of recommended resorts to
friends and families.
Jalan Panglima Pantar, Lagoi 29155, Bintan Resorts
Pulau Bintan Indonesia
Tel. (62) 770 692505
Fax (62) 770 692550
Pulau Bintan Indonesia
Tel. (62) 770 692505
Fax (62) 770 692550
Email: reservation@nirwanagardens.com
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